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Hospital System Quality
Improvement.
Imagine that you have recently been appointed as the head of a large hospital
system. You’ve been hired into this role by the Board of Trustees for your vast
knowledge on how to improve the quality of services. Over the last few years,
the hospital system has had a number of issues arise related to the quality of
care it provides, including numerous medical malpractice cases, low patient
satisfaction ratings, and a warning from the national organization that
accredits the hospital, to improve the quality or risk losing its
accreditation.
Based on this week’s reading:
What are some of the issues that you would
want to explore to help improve the quality?
What information/data would you ask for to
help analyze the problem?
What are some of the areas that you would
want to focus on to help improve the quality of the hospital?
Suggest at least one solution to improving
poor quality of care in a hospital system.
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